Skip to main content

Level 2 Certificate in Principles of Business Administration

Course Overview

Is your company based in the UK? Business administration courses, such as our Level 2 Certificate in Principles of Business Administration, provide learners with the knowledge needed to work effectively in business administration roles. This qualification aims to provide your employees with a thorough understanding of all the aspects of a business administration role. This will increase teamwork and morale as staff become more aware of how to communicate effectively and support their colleagues.

In England, you will gain an accredited Level 2 qualification.

In Scotland, this course is comparable to a Level 5 based on the Scottish Credit and Qualification Framework. Upon completion of the course, learners in Scotland will receive a digital e-certificate issued by your college.

Key Information

Course Length
8 to 12 weeks

Course Level
Level 2

Awarding Body
TQUK
(E-certificates upon achievement)

Learning Method(s)
Online materials
Online assessment

For Individuals

Benefits

The benefits of this course include:
  • You will see improved staff retention
  • Employees will achieve a nationally recognised level 2 qualification
  • Employees can learn from their own home, in their own time
  • Employees get access to award-winning learning and assessment materials
  • Employees will receive subject specialist support from a Tutor and access to a Learner Support Advisor for everyday queries
  • Employees have access to a support network based in the UK
  • Business administration courses can lead on to further progression opportunities (see the ‘Progression opportunities’ section)
  • Funding available – speak to one of our team for more information and to see if your staff are eligible.

    • Apply today and begin your journey to qualification

    Apply now

    Unit 1: Principles of providing administrative services

    This unit will develop knowledge on a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.

    Unit 2: Principles of business document production and information management

    This unit will provide an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.

    Unit 3: Understand employer organisations

    This unit will provide an understanding of different organisational structures and the organisational environment.

    Unit 4: Understand communication in a business environment

    This unit looks at the skills of written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.

    Unit 14: Social media

    This unit covers the opportunities and threats associated with using social media and the application of social media within a business.

    Unit 15: Safe use of online and social media.

    This unit covers the safe use of social media platforms, how to adopt appropriate security methods to safeguard your systems and data, threats on the internet and how to protect your online devices from online security attacks and fraud. This unit will also cover the implications of entering personal information onto social media sites and the legal measures that address the protection of data.

    Full cost Direct debit Fully funded
    £249 Initial payment of £24.90, 3 monthly payments of £74.70 To be eligible you must:
  • Be 19 or over
  • Have lived in the European Union for the past three years
  • Not be a current learner with The Skills Network or another provider
  • Learners must reside in England or Scotland
  • NOT have done the course of interest before.

    		•